Shipping Policy

1. Applicability & Conditions

These terms and conditions apply to all offers, orders, and agreements made through our webshop. By placing an order, you agree to these terms and conditions.

2. Orders and Conclusion of Agreement

The presentation of products on our website is not a legally binding offer, but a non-binding online catalogue.

By clicking the "Order" button, you place a binding order.

After receiving your order, you'll automatically receive a confirmation email. This doesn't mean your order has been accepted yet.

The purchase agreement will only be concluded once we explicitly accept and ship your order.

3. Prices & Payment

  • All prices on our website are in euros and Pound sterling.
  • We offer the following payment methods:
    • PayPal
  • Payments are secured via an SSL encrypted connection.

4. Shipping Policy

Please see our Shipping Policy for more information on deliveries and shipping terms.

5. Returns & Right of Withdrawal

You have the right toreturnyour order within 14 days of receipt without giving any reason.

The products must be returned in order, undamaged and in their original packaging.

Return costs are the responsibility of the customer.

Please see our Returns Policy for more details.

6. Warranty & Complaints

The statutory warranty applies to all products. If a product arrives defective or damaged, pleasecontact our customer service within 48 hours .

7. Liability

We are not liable for indirect damages, such as consequential damages or lost profits. We do not guarantee that the website will always function flawlessly and without interruption.

8. Privacy & Data Protection

We respect your privacy and process personal data in accordance with the GDPR. See our privacy policy for more information.

9. Applicable Law & Disputes

Dutch law applies to these general terms and conditions.

Any disputes will be submitted to the competent court in the Netherlands.

If you have any questions about these terms and conditions, please contact us at info@zyra-moda.com

Shipping Policy - Zyra-Moda

At Zyra-Moda,we do our best to get your order to you as quickly as possible. Find all the information about our shipping here.

1. Delivery time

Processing time:1 - 2 business days
Shipping time:4 - 6 business days

Orders placed on weekends or holidays will be processed the next available.

Please note: During busy periods of recurring situations (such as holidays or pandemics), delivery times may be longer.

2. Shipping costs

We ship ALL orders for free. There is no minimum order value required.

3. Shipping & Tracking

Once your order has shipped, you will receive an email with a tracking number. We work with various international carriers.

4. Problems with Delivery?

Please contact our customer service at info@zyra-moda.com if:

Your order is delayed.

Your tracking information has not been updated.

You have received a damaged or incorrect product.